Pinnacle PC (Airion AI) Privacy Policy

1. Information We Collect

Pinnacle PC may collect and store information needed to provide customer communication, messaging, Airion AI support, and optional promotional SMS messages, including:

• Name
• Business name
• Email address
• Phone number
• Message content
• Form submissions
• Requested follow-up, appointment, or booking details
• Customer support requests
• Customer-care SMS consent records
• Marketing SMS consent records
• Message history

2. How We Use Information

Information may be used to:

• Send customer support replies when customer-care SMS consent is provided
• Send AI conversation responses when the user initiates the conversation
• Send requested follow-up
• Send appointment reminders
• Send booking updates
• Send website management and account notifications
• Send service notifications
• Send promotional SMS messages only when separate marketing SMS consent is provided
• Maintain customer records and message history

3. SMS Messaging and Consent

Customer-care SMS consent is separate from marketing SMS consent. Both choices are optional, unchecked by default, and not required to purchase goods or services.

Customer-care SMS messages are from Pinnacle PC (Airion AI) and may relate to the user's account, customer support, website management, requested follow-up, appointments, booking updates, AI conversations that the user initiates, and service notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase.

Marketing SMS messages are optional and require a separate marketing SMS checkbox. Marketing SMS messages may include new services, special offers, announcements, and promotions from Pinnacle PC. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase.

4. Opt-Out Rights

Users may opt out of SMS messages at any time by replying STOP. After opting out, they may receive one final confirmation message. Users may reply HELP for assistance.

5. Data Sharing

Pinnacle PC does not sell personal information.

Mobile opt-in data, customer-care SMS consent, marketing SMS consent, and phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

Information may be shared only as needed with:

• Service providers needed to operate messaging, hosting, customer support, marketing-consent storage, and Airion AI systems
• Legal or regulatory authorities when required by law

6. Data Security

Pinnacle PC uses reasonable administrative, technical, and organizational safeguards to protect customer, support, and messaging data.

7. Contact

Questions about this Privacy Policy or SMS messaging may be sent to Pinnacle PC:

8. Last Updated

Last updated: July 2026